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Eligibility & Assessment Criteria


The Excellence Through People Framework.

“Excellence Through People is a “road map” and a guideline for organisations to achieve World Class standards in People management and so deliver World Class results”

Chairman of the Excellence Through People Board




ETP Framework 



The eight criteria of the above Excellence Through People Framework for business improvement are:


1. Business Planning and Quality Improvement

The organisation plans where it is going and continuously improves its approach to quality.


2. Effect Communication and People Involvement

The organisation communicates with and encourages its people in an effective manner.


3. Leadership and People Management

The organisation leads and manages its people and their performance to pre-determined objectives in a competent and effective manner


4. Planning of Learning and Development

The organisation plans the development of its people in support of the achievement of its business objectives


5. Training and Life-Long Learning

The organisation maintains and continuously improves a culture of learning and development


6. Review of Learning

The organisation reviews the impact that people’s learning and development has had on performance and identifies improvements as a result


7. Recruitment and selection

The organisation recruits and selects its people in a professional, fair and competent manner in support of its business objectives


8. Employee well-being

The organisation provides for the health, safety and well-being of all its people in a fair and non discriminatory manner

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